Privacy Policy

When you contact us, we collect what you choose to share, such as:

• Your name, email address, company and role.
• A description of the problem you want help with and any details you include.
• Scheduling details when you book a conversation.

Treat anything you send as business information you are comfortable sharing with us. Please do not submit passwords, payment card numbers or other credentials through our forms.

We use Google Analytics to understand how visitors use the site, such as which pages are viewed, how visitors arrived and which buttons are clicked. This uses cookies and collects information like your browser, device, approximate location and pages visited. We may also use Microsoft Clarity to see aggregated usage patterns. We use this information only to improve the site.

We rely on a small number of providers who process information on our behalf:

• Fillout, which hosts our contact form.
• Calendly, which handles call scheduling.
• Google Analytics and Microsoft Clarity, for site analytics.
• Vercel, which hosts this website.

Each provider handles your information under its own privacy policy.

• To respond to your inquiry and evaluate whether we can help.
• To schedule and hold conversations you request.
• To deliver and manage work you engage us for.
• To understand and improve how the site performs.
• To meet legal obligations and protect our rights.

Problems you describe to us are treated as confidential. Any examples we publish, including on our Problems We've Solved page, are anonymized and do not identify clients without their permission.

We do not sell or rent personal information. We share it only with the service providers listed above, when required by law, or as part of a merger or sale of our business.

We keep information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

You can block or delete cookies in your browser settings, or opt out of Google Analytics using Google's browser add-on. You can ask us to access, correct or delete the personal information we hold about you by emailing support@jokertechnologies.com.

Depending on where you live, you may have additional rights under local law. We will honor those rights where they apply.

This site is intended for businesses and is not directed to children under 13.

We may update this policy and will change the "Last updated" date when we do. Questions? Email support@jokertechnologies.com.